1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Payment Information: Credit card details, billing address (processed securely via third-party payment processors)
• Account Information: Username, password, account preferences
• Usage Data: IP address, browser type, pages visited, time spent on our website
• Communication Data: Any information you provide when you contact us for support or inquiries
• Health and Treatment Data: Information related to your health history, appointment notes, and care preferences, collected for the purpose of providing massage therapy services
• Marketing Data: Your preferences for receiving communications and newsletters

We use your information to:

• Provide and manage our services
• Process payments and transactions
• Communicate with you regarding appointments, orders, or inquiries
• Send marketing communications (if you have opted in)
• Maintain accurate health and treatment records
• Improve our website and services
• Comply with legal and regulatory obligations

We do not sell or rent your personal data. We may share information with:

• Service Providers: Trusted third parties who assist us in operating our website, processing payments, and delivering services
• Legal Authorities: When required by law, regulation, or legal process
• Business Transfers: If we merge, sell, or reorganize parts of our business

All third parties are obligated to protect your data in compliance with applicable privacy laws

To deliver our services effectively, we use trusted third-party providers, including Noterro, a secure practice management and booking platform. When you book an appointment or create an account through Noterro, your personal information (such as your name, contact information, health history, and appointment details) will be stored and processed by Noterro on our behalf.

Noterro’s privacy practices are governed by their own policies, which you can review here: https://noterro.com/privacy-policy

By using our services, you acknowledge that your information will be handled by both Bohm.ca and Noterro following their respective privacy policies.

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic
• Improve your experience

You can manage your cookie preferences in your browser settings.

We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no system is entirely secure, and we cannot guarantee absolute security.

We retain your personal data only as long as necessary to fulfill the purposes described in this Policy and to comply with legal obligations.

Depending on your jurisdiction, you may have rights to:

• Access your personal information
• Correct inaccuracies
• Withdraw consent (where processing is based on consent)
• Request deletion of your information
• Lodge a complaint with a data protection authority

To exercise your rights, please contact us at the details below.

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

We may update this Privacy Policy periodically. When we do, we will post the updated version with the revised date at the top.

Best of Health Inc
Email: info@bohm.ca
Phone: 587-775-1514

and the SMS Disclosure statement in the Contact Us page of your website:

* “by clicking SUBMIT you consent to receiving SMS messages.”
* “Messages and Data rates may apply. Message frequency will vary”
* “Reply Help to get more assistance”
* “Reply Stop to Opt-out of messaging”